The hacker was taunting an 8-year-old girl.
"First, what happened I was in the hallway I thought it was my sister because I hear music. It’s like, ‘Tiptoe to the window.’ So I come upstairs and I hear some banging noise and I am like, 'Who is that?'" Ashley's 8 -year-old daughter Alyssa.
The hacker kept talking to and taunting Alyssa.
When Alyssa was in the room, the music stopped and then a man's voice said, "Hello there." Then the voice started using the n-word repeatedly and said, "Go tell your mommy you're a n-----." Alyssa asked again, "Who is that?" The voice replied: “I’m your best friend. You can do whatever you want right now. You can mess up your room. You can break your TV.”
Terrified Alyssa calls for her mother, then runs out of the room.
You can see and hear Alyssa calling for her mom, then running out of the room to tell her dad that "someone's being weird upstairs."
"That was the most chilling part to me,” Ashley said. “She’s asking for my help and there’s literally nothing I could do to protect her in that moment.”
What can you do to secure your Ring?
To begin with, you should know that the devices have been plagued with multiple security issues and clearly, they continue not to be all that secure. If you decide to use one of these devices regardless of these issues, here are a few things you can to secure your Ring:
- Set up a Wi-Fi guest network and create a strong password. Customize your settings so that you do not share your Wi-Fi publicly and disable SSID broadcast
- Set up a firewall and antivirus software
- Secure your device so that it cannot be easily stolen
- Keep software up-to-date
- Do not share any Ring videos on social networking apps
- Delete old footage so that if there is a breach, less information will be available
Hopefully, the security on these devices will be improved so that no one else will go through what this family went through.